Privacy Policy

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This Privacy Policy explains how Eli Gal Levy, doing business as GalTrades.com (“GalTrades,” “we,” “us,” or “our”), collects, uses, shares, and protects personal information when you visit galtrades.com (the “Site”), enroll in a course, subscribe to our content, or otherwise interact with us. By using the Site, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

1.1 Information you provide to us. We collect information you give us directly, including: your name, email address, and phone number when you contact us, subscribe to a newsletter, or submit a form; your name, email address, billing address, and ZIP code when you enroll in a course; and the contents of any messages, notes, or questions you send us.

1.2 Payment information. Payments on the Site are processed by third-party payment processors (currently GoDaddy Payments and, where offered, Google Pay). Your card number and security code are entered directly with the processor and are not stored on our systems. We receive only confirmation of payment, the last four digits of your card, and the billing details needed to fulfill your order.

1.3 Agreement acceptance records. When you accept a Course Enrollment and Purchase Agreement electronically, we record your name, email address, your typed confirmation, and the date and time of acceptance. We keep this record as evidence of your agreement.

1.4 Information collected automatically. When you visit the Site, we and our service providers may automatically collect your IP address, browser type, device type, pages viewed, referring website, and the dates and times of your visits, using cookies and similar technologies (see Section 6).

1.5 Course platform data. If course content is delivered through a third-party hosting or video platform, that platform may record your login activity and the lessons you have accessed. We use this information to administer the course and to apply our refund policy.

2. HOW WE USE INFORMATION

We use personal information to: provide, deliver, and administer the courses and content you purchase; process payments and send order confirmations, receipts, and a copy of any agreement you accept; respond to your questions and provide customer support; send you educational content, newsletters, and marketing communications about GalTrades courses and services (you may unsubscribe at any time using the link in any email); maintain records required by law or needed to establish, exercise, or defend legal claims, including evidence of your agreement to our terms; detect, prevent, and address fraud, abuse, unauthorized sharing of course materials, and security issues; and analyze how the Site is used so we can improve it.

3. HOW WE SHARE INFORMATION

3.1 Service providers. We share personal information with vendors that perform services on our behalf, such as website hosting and forms (GoDaddy), payment processing (GoDaddy Payments, Google Pay), customer relationship management and email delivery (Zoho), and course hosting or video platforms. These providers are permitted to use your information only to perform services for us.

3.2 Cannon Trading Company, Inc. Eli Gal Levy is a registered Associated Person of Cannon Trading Company, Inc., a futures brokerage. Enrolling in a GalTrades course does not open a brokerage account and does not share your information with Cannon Trading. If you separately ask us about brokerage services or request to open an account, we will share the information needed to respond to that request, and Cannon Trading’s own privacy policy will apply to that relationship.

3.3 Legal and safety. We may disclose information when required by law, subpoena, or regulatory request, or when we believe disclosure is necessary to protect our rights, enforce our agreements, or protect the safety of any person.

3.4 Business transfers. If GalTrades is sold, merged, or transfers substantially all of its assets, your information may be transferred to the successor, subject to this Privacy Policy.

3.5 No sale of personal information. We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

4. YOUR CHOICES

4.1 Marketing emails. You can opt out of marketing emails at any time by clicking “unsubscribe” in any email or by writing to info@galtrades.com. We will still send transactional emails related to your purchase.

4.2 Access, correction, and deletion. You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it by emailing info@galtrades.com. We will respond within 45 days. We may retain information we are legally required to keep or that we need to enforce our agreements, such as acceptance records and payment records.

4.3 Cookies. You can control cookies through your browser settings. Disabling cookies may affect how the Site functions.

5. CALIFORNIA RESIDENTS

If you are a California resident, you have the right to know what personal information we collect and how we use and share it (described in this Privacy Policy), to request access to or deletion of your personal information, and not to be discriminated against for exercising these rights. To make a request, email info@galtrades.com. We will verify your identity by matching the information you provide against the information in our records.

Do Not Track. The Site does not currently respond to “Do Not Track” browser signals. We do not authorize third parties to collect personally identifiable information about your online activities over time and across different websites when you use the Site.

6. COOKIES AND ANALYTICS

The Site uses cookies and similar technologies provided by our website host and analytics providers to remember your preferences, measure traffic, and understand how visitors use the Site. These may include essential cookies (needed for the Site and checkout to work), analytics cookies, and marketing cookies. Where required by law, we will request your consent before placing non-essential cookies.

7. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards to protect personal information, including encrypted connections (HTTPS), reputable third-party processors for payments, and access limited to those who need it. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. DATA RETENTION

We keep personal information for as long as needed for the purposes described above. Agreement acceptance records and payment records are retained for at least five years after your purchase to satisfy legal, tax, and dispute-resolution requirements. Marketing contact information is kept until you unsubscribe or ask us to delete it.

9. CHILDREN

The Site and our courses are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, contact us at info@galtrades.com and we will delete it.

10. THIRD-PARTY LINKS

The Site may contain links to third-party websites, including brokerage and trading platforms. We are not responsible for the privacy practices of those sites, and this Privacy Policy does not apply to them.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The “Effective Date” at the top shows when it was last revised. Material changes will be posted on the Site, and continued use of the Site after a change means you accept the updated policy.

12. CONTACT US

Questions or requests regarding this Privacy Policy may be sent to: GalTrades.com, Eli Gal Levy, Email: info@galtrades.com, Website: https://galtrades.com